Mountain Bike Basics

Restrictions & Requirements

You must be at least 12 years old to participate. Youth bikes are available.

This trail isn’t for everyone, but if you’re comfortable riding a bike, have decent coordination, and are ready to sweat, then come have an unforgettable experience. If you’re up for the challenge, our expert staff is there to help you every step of the way.

You must weigh under 250 lbs in order to participate.

We recommend you be in moderately good health, feel comfortable riding a bike, and have decent coordination. We strongly discourage from participating anyone that has recurring injuries or recent surgeries.

Everyone must sign a participant form. Those under the age of 18 must have a parent or legal guardian sign the participant form.

Riders under 18 must be at least 16 years old to ride the trail without having an adult ride with them (although an adult must be waiting on-site). Riders ages 12-15 must have an adult riding the trail with them.
If you bring your own bike you must bring your own helmet to wear while riding the trail.

Individuals Who CANNOT Participate

Those that are pregnant.

Those that suffer from medical conditions that require immediate attention.

Those that have existing or recurring injuries or have recently had major knee, back, or leg surgeries.

Those under the influence of drugs, alcohol, or anything else that impairs judgement.

Those with serious mental or physical handicaps or disorders that would not enable them to complete the mental and physical tasks that mountain biking requires.

For any questions regarding if you or someone in your party should or should not participate, please give us a call at 865-325-8116.

Half-day rentalMost Popular

$ 59

per person


2 hour trail pass

High-end Specialized E-bikes

Trail options for beginners and experts

Premium flow trail

Bring your own bike

$ 25

per person


3 hour trail pass

Trail built for beginners and experts

Premium flow trail

Combine ziplining with mountain biking and/or whitewater rafting (rafting available March 1st) for the ultimate Smokies adventure and save up to $30 per person. CLIMB Works and Smoky Mountain Outdoors let you package 2 or all 3 activities together for a better rate and a better vacation. Activities can be done on separate days but must be booked together in order to get the package discount.

Zip, Bike Package

Zip, Raft Package

Zip, Bike, Raft Package

Group Discounts
Looking for a way to increase camaraderie, team-building, or just a really fun activity? The activities we offer are great for teams, corporate groups, church groups, wedding parties, family reunions, school groups, scouts, etc. The rates are:
• 8+ people: 10% off (year-round)
• 19+ people: 15% off (*seasonal)
• 28+ people: 20% off (*seasonal)
• 46+ people: 25% off (*seasonal)

Booking groups is easy. You can book online or give us a call. When you book online, discounts are applied automatically. Save breaking a sweat for the activity — not the planning.

*Seasonal Group Discounts only apply during the following times:
• April 15 – June 31 (Excludes Saturday on Memorial Day weekend)
• August 15 – March 15 (Excludes Saturday on Labor Day weekend, Saturdays in October, week of Thanksgiving, Christmas, and New Year’s)

What is your Cancellation/Refund Policy?
For cancellations 48 hours before your scheduled tour you will receive a full refund or we will reschedule your visit. Under 48 hours all reservations are considered final and no refund will be given. Much preparation is required and expenses are incurred to accommodate each scheduled tour and due to limited space others have likely been turned away for your tour time. Please notify us as soon as possible if changes need to be made with your reservation.
What is your Weather Policy?
Remember our zip line tours will operate rain or shine. All cancellations due to weather will be the decision of the CLIMB Works staff, and are generally caused by thunderstorms, heavy rains, or high winds. If this happens we will do our best to contact you before and reschedule or provide a voucher for another time. If you are unable to attend another time a full refund will be given.

Common FAQ’s

Do I have to be in good shape?
Not necessarily. It’s more about coordination. Our e-bikes allow everyone to maximize their own strength. It’s still you, only faster. However, those who do not feel comfortable on a bike will not feel comfortable on our trail. Take the trail at your own pace — as fast or as slow as you want. You get the bike for a couple of hours, so take your time! We encourage you to take advantage of places along the trail where you can rest and take in the sights and atmosphere.
Is it safe?
As safe as true mountain biking can be. Unlike most mountain bike trails, our trail is a one-way trail so uphill riders don’t have to watch out for downhill riders. First-timers can ride it slowly with ease and conquer the trail, while advanced riders are free to ride faster to see the trail transform into more technical. We also have call boxes throughout the trail, so while you’ll feel immersed in nature, you’ll always be within reach. While there is inherent risk involved in mountain biking, we’ve done everything to make it as safe as possible.

Other FAQ’s

Do I have to make a reservation?

You can book online or call us at 865-325-8116.

Do I have to make a reservations?

We recommend it but we’ll do our best to accommodate any walk-ins. Call 865-325-8116 to make a reservation.

Can I bring my own bike?

You certainly can. Road, hybrid or “townie” bikes are strongly discouraged as they do not provide adequate traction and control the trail necessitates. If you bring your own bike (BYOB), ensure beforehand that it is in safe, rideable condition. Feel free to call if you have any questions regarding bringing your own bike.

Can I rent a bike when I get there?

 Yes. In fact, we encourage it because our rentals are high-end, Specialized E-Bikes designed for riding mountain terrain. We do have youth size bikes for children eleven and older. Because all our rentals are inspected before and after being ridden, we guarantee you a bike in great condition. Also, we’ve simplified our gear controls so newcomer and expert alike can shift gears easily making the experience more enjoyable.

I don't want to mountain bike but my family does, should I still come?

Of course. You’ll be able to enjoy the beautiful forest floor of the Smokies. We can introduce you to our “El Regis Grove” where you can sit and relax next to the creek and even be able to see your family ride a portion of the trail. We recommend bringing a book, camera, or anything else to help the time go by.

I am an experienced mountain biker. Is this trail for me?

Absolutely. If you’re an experienced rider, our world-class designed flow trail packed with rollers, berms, logs, bridges, and incredible wood features will give you all the excitement you’ll want. And you’ll love our wooden flagship feature we affectionately call “The Curliest.”

Do I have to ride the bike UP the mountain?

Definitely! We wouldn’t deprive you of that. But what goes up must come down! The uphill is about a half-mile long, so you’ll be at the top before you know it — victorious! Then every twist and turn of the downhill will be yours.

What is The Curliest and can anyone do it?

The Curliest is our flagship feature. Imagine a wooden roller coaster in the middle of the forest, tailor-made for mountain bikers. Can anyone do it? Yes. It was designed to accommodate all levels of biking experience.

Other Questions.

Call 865-325-8116. Our friendly staff will gladly answer all of your questions.




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BikeRumor.comCLIMB Works Opens Killer New Flow Trails in Gatlinburg, TN“This new set of flow trails from CLIMB Works -a zipline tour operator- looks like fun for the whole family.”