Plan Your Visit

Open year-round. Monday through Saturday. Closed Sundays.
Reservations Required. You can book online or give us a call.

This page is for you, trip planners. Either you are the Type-A personality of the group and live for this kind of detail, or you’ve stepped up to the plate because someone has to. Either way, the information below should answer any and all questions and help you plan your visit with us.

Zipline Requirements

You must be at least 7 years old to participate.
If you are under 70 lbs and at least 7 years old, you can still participate but you may be required to ride tandem with a guide or another lightweight sibling.

Weight/Height Maximum
You must weigh under 270 lbs in order to participate. Anyone that weighs 250 lbs or more, we recommend being in good physical condition.

Everyone must wear closed-toe shoes.
No Chacos or Five Finger shoes.

We recommend you be in moderately good health.
You are able to stand on your feet for 3 hours, and comfortable walking half a mile on even terrain. We strongly discourage from participating anyone that has recurring injuries, recent surgeries, or difficulty lifting your legs to your waist.

You will NOT be required to “hand brake”.
You will also not be required to drag yourself over spans of cable. Our carefully designed course, innovative brake, and expert staff will take care of you from start to finish. You just have to worry about having a great time.

Everyone must sign a participant form.
Those under the age of 18 must have a parent or legal guardian sign the participant form.

Participants under 18.
Participants must be at least 15 years old to zipline without having an adult accompany them on the tour. Participants ages 7-14 must have an adult go on the tour with them.

There is no smoking.
Smoking is not permitted once you get into the harness.

INDIVIDUALS WHO CANNOT PARTICIPATE

Those that are pregnant.

Those that suffer from medical conditions that require immediate attention.

Those that have existing or recurring injuries or have recently had major knee, back, or leg surgeries.

Those with serious mental or physical handicaps or disorders that would not enable them to complete the mental and physical tasks that happen throughout the tour.

For any questions regarding if you or someone in your party should or should not participate, please give us a call at 808-200-7906.

Important Policies

Cancellation Policy
Please notify us as soon as possible if changes need to be made with your reservation. For cancellations 48 hours before your scheduled tour you will receive a full refund or we will reschedule your visit. Under 48 hours all reservations are considered final and no refund will be given. Much preparation is required and expenses are incurred to accommodate each scheduled tour and due to limited space others have likely been turned away for your tour time.

Weather Policy
Remember our zip line tours will operate rain or shine. All cancellations due to weather will be the decision of the CLIMB Works staff, and are generally caused by thunderstorms, heavy rains, or high winds. If this happens we will do our best to contact you before and reschedule or provide a voucher for another time. If you are unable to attend another time a full refund will be given.

Late Arrivals
We ask that all guests arrive 30 minutes before their scheduled tour time. Due to the nature of a reservation business, we cannot accommodate late arrivals and your tour will have to leave without you if you are not here on time. No refunds will be provided.

What to Bring

Dress appropriately for weather.
Comfortable clothes are recommended. Rain in Hawaii can come and go very quickly so we recommend wearing clothes that you don’t mind getting a little wet.

Bring cameras, GoPro’s, and phones at your own risk.
We highly recommend having straps or secure pockets. If you’d rather leave them behind and not have the hassle, we take photos along the way of every tour which are available for purchase after your tour.

Glasses and sunglasses can be worn.
If you plan on taking them off we recommend having a strap.

Bring something to pull back long hair.

Bring any necessary medication.
Items such as inhalers, nitroglycerine pills, or epi-pens.

DO NOT BRING

Do not wear dangling jewelry.
Including long necklaces and hoop earrings are not allowed.

We do not allow unsecured items.
Items such as phones, keys, water bottles, etc that can fall out while ziplining. This is for the safety of those working or traveling under our zip lines and platforms.

Leave valuable items at home.
We provide small, complimentary lockers to hold your phone and car keys. Everything else must be left in the car.

Zipline FAQ’s

How good of physical shape do I need to be in?
Ziplining is actually really easy and doesn’t require any special strength. Most people have no problems participating; we have 7 year olds to 90 year olds. We do recommend being able to stand for 2.5-3 hours, able to lift your knees to your waist, and able walk up a couple flights of stairs. See Requirements above for more information.

Do I have to make a reservation?
Yes. Reservations are very strongly encouraged. We will do our best to accommodate walk-ins but there is no guarantee there will be openings. During busy seasons it is recommended to make a reservation at least 5 days in advance to ensure you reserve your preferred time. We are closed on Sundays.

How do I make a reservation?
You can book online or call us at 808-200-7906.

Do you have bathrooms at your facility?
Yes. There are bathrooms at our check-in area; however, there are no bathrooms on the tour.

Do you have lockers at your facility?
Yes. We have small lockers to hold your keys and small items. Everything else must be left in the car. If you choose to take your phone and keys with you on the tour, items must be secured. We are not responsible for lost items.

Do you operate in the rain?
Yes. We operate rain or shine. Hawaii is known for quick bursts of rainfall on any given day, and it doesn’t slow us down a bit. We do not, however, operate during thunderstorms.

What happens if sever weather occurs on tour?
Although we cannot predict what the weather will do, our staff is trained to make decisions as to when to continue and when to reschedule. Each platform has a way to get each participant safely off of the tour and onto the ground where we can take you back to the main office. Depending on how far you made it through the course, we can reschedule or partially refund you.

What is your weather policy?
Remember our zipline tours will operate rain or shine. All cancellations due to weather will be the decision of the CLIMB Works staff, and are generally caused by thunderstorms, heavy rains, or high winds. If this happens we will do our best to contact you before and reschedule or provide a voucher for another time. If you are unable to attend another time a full refund will be given.

Can I bring a camera?
Yes as long as it is secured with a strap. We do not allow unsecured items that can fall out while ziplining. This is for the safety of those working or traveling under our zip lines and platforms. CLIMB Works also takes professional photos of each participant and group from carefully chosen places that capture the most scenic parts of the tour. These photos are viewable and available for purchase directly after the tour.

Will I be hooking myself up to the zipline?
No. Our expert staff will be taking care of you from start to finish.

Will I be required to brake or stop myself on the zipline?
No. You will NOT be required to “hand brake” or drag yourself over spans on cable. Our carefully designed course, innovative brake, and expert staff will take care of you from start to finish. You just have to worry about having a great time.

What’s the weight limit?
You must weigh under 270 lbs in order to participate. Anyone that weighs 250 lbs or more, we recommend being in good physical condition. We strongly discourage from participating anyone that has recurring injuries, recent surgeries, or difficulty lifting your legs to your waist.

Is there a lot of walking?
You will walk about a quarter mile, but not all at one time. Throughout the tour you’ll be walking on sky bridges and boardwalks with incredible views of the Hawaiian landscape.

What do I wear?
Dress appropriately for weather. Comfortable clothes are recommended while short shorts, loose jewelry, and baggy clothes are not recommended. Rain can come and go very quickly so we recommend wearing clothes that you don’t mind getting a little wet.

Do I tip my guide?
Tips are not expected but greatly appreciated. If you do decide to tip your guides, there is no expected amount.

Can I wear sunglasses?
Yes. Just make sure they don’t fall off your face if you look down. We are not responsible for lost items.

Can I bring a backpack?
We do not allow backpacks or fanny packs unless for medication. Water stations will be available to you throughout the tour.

My child is at least 7 years old but weighs under 70 lbs. Can they still go?
If you are under 70 lbs and at least 7 years old, you can still participate but you may be required to ride tandem with a guide or another lightweight sibling. Please inform us of any lighter participants in your party upon making the reservation so we can make arrangements.

Other questions?
Call 808-200-7906. Our friendly staff will gladly answer all of your questions.

Need a ride?

Transportation is temporarily unavailable following state & federal guidelines.

Travel Times

Waikiki: 1 hour 10 minutes
Honolulu Airport: 55 minutes
Turtle Bay Hotel: 8 minutes
Polynesian Cultural Center: 7 minutes
Bonzai Pipeline: 15 minutes
Waimea Bay: 20 minutes
Disney Aulani: 1 hour 5 minutes
Haleiwa: 30 minutes

Oahu traffic can be brutal during rush hour and peak season (summers, spring break, holidays, etc), so please plan ahead. We don’t want you missing any of your experience with us!

Need Directions?

Plug us into your GPS.

CLIMB Works Keana Farms
1 Enos Road
Kahuku, Oahu, HI 96731

Transportation from Waikiki

Temporarily unavailable
LEARN MORE

Nervous about heights?

Learn about our safety standards.
LEARN MORE